General Check-in
- Initial Inquiry Follow-Up: “Hi [Client Name], I wanted to thank you for reaching out to discuss your home buying needs. What’s the best time for us to chat so I can learn more about your preferences and how I can best assist you?”
- After an Open House: “It was great to meet you at the open house at [Property Address]. What did you think of the home? Do you have any questions about the property or other homes in the area?”
- Post-Showing: “Thank you for viewing [Property Address] with me today. I’d love to hear your thoughts on the property and discuss next steps when you’re ready.”
Follow-Up After No Response
- One Week No Response: “Hi [Client Name], I just wanted to check in and see if you had any further thoughts on the properties we discussed. Please let me know how I can assist you moving forward!”
- Two Weeks No Response: “Hello [Client Name], I’m reaching out to ensure you received my previous messages and to see if you have any questions. I’m here to help with any of your real estate needs.”
- Long Time No Contact: “Hi [Client Name], it’s been a while since we last spoke. I’m here to assist you whenever you’re ready to explore your real estate options again. Feel free to reach out!”
Specific Updates
- New Listings Alert: “I came across a few properties that match your criteria perfectly. Would you like to schedule a time to go see them?”
- Price Reduction: “Great news! The price on [Property Address], a property you were interested in, has just been reduced. Is this something you would like to revisit?”
- Market Changes: “Given the recent shifts in the market, I thought you might be interested in a quick update on how it affects your property search or sale. Let’s arrange a time to discuss.”
Post-Offer
- After Submitting an Offer: “I wanted to let you know that we’ve submitted your offer for [Property Address]. I’ll keep you posted as soon as I hear back from the selling agent.”
- If Offer is Accepted: “Congratulations! Your offer on [Property Address] has been accepted. Let’s move forward with the next steps. I’ll outline the process for you.”
- If Offer is Declined: “I’m sorry to report that your offer on [Property Address] wasn’t accepted. Let’s discuss other options or if we should consider revising your offer.”
Feedback Requests
- Post-Interaction: “I hope you found our last conversation helpful. Do you have any feedback on how I can better assist you with your real estate needs?”
- After Closing a Deal: “Congratulations on your new home! I strive to improve my service and would love any feedback you have on your experience working with me.”
Re-engagement
- Seasonal Check-In: “Hi [Client Name], I hope you’re enjoying the season! Just checking in to see if you’ve had any new thoughts on your home search or sale as we head into [season].”
- Holiday Greetings: “Wishing you a joyful [holiday]! It’s a great time to discuss the market if you’re considering changes in the new year.”
Advice and Guidance
- Financial Options: “I’ve been reviewing some new financing options that might be beneficial for your situation. Would you like to go over them together?”
- Home Improvement ROI: “If you’re considering improvements before selling, I can advise on which upgrades tend to yield the best returns.”
Referrals and Testimonials
- Request for Referrals: “If you have friends or family considering a move, I’d be honored to help them. Do you know anyone who might need my services right now?”
- Testimonial Request: “I enjoyed working with you and would appreciate if you could share your experience in a testimonial. It really helps others understand the quality of my services.”
Regular Updates
- Monthly Market Update: “Here’s your monthly update on the real estate market trends in [Area]! Let me know if you have any questions about this information.”
- Quarterly Review: “As we wrap up this quarter, I wanted to review your real estate goals and plans. Is there anything new you would like to discuss or explore?”